Sales Engineer

ServerCentral is seeking professional pre-sales technical support to the sales team. The Sales Engineer (SE) interacts with customers to explain the technical aspects of Server Central’s products and services. The SE helps qualify sales opportunities, resolves all technical issues arising during the sales engagement, helps customers define specifications and requirements, and provides technical presentations.

Salary commensurate with experience: competitive pay, perks, and benefits.

Benefits: Medical, Dental, Paid Time Off and matching IRA.

ServerCentral in Chicago, IL is seeking a Sales Engineer

Job Scope:
1. Primarily focused on targeted accounts, being a member of several account teams.
2. Attend qualified sales and vendor calls as needed.
3. Assist in the gathering of technical data to prepare and present proposals to prospects.
4. Maintain an updated knowledge of Server Central’s offerings, Server Central’s network, and future product offerings.
5. Manage and support customer provisioning as needed for all post-sale implementation.
6. Ensure correct technical content of all customer sales orders.

7. Assist in designing customer technical solutions with engineering diagrams.
8. Assist with technical responses and strategy for RFP's as a member of the account team.
9. Other tasks as needed, based on the duties and requirements of a Sales Engineer.

Skill Requirements:

General Skills:
1. Self-starter who takes initiative
2. Understanding of sales and order management processes
3. Excellent verbal, written communication and interpersonal skills
4. Able to work well in a team environment
5. Excellent problem solving skills

Sales Skills:
1. Awareness & sensitivity for cultural idiosyncrasies of customers
2. Active listening, questioning techniques
3. Ability to translate specific customer requirements into ServerCentral's products and services
4. Ability to focus ambiguous customer needs into specific, deliverable requirements

Project Management Skills:
1. Can communicate effectively
2. Can plan and control schedules and workflows
3. Can manipulate resources efficiently in varying business environments
4. Has the ability to direct and motivate project members at all levels of the company
5. Able to manage multiple projects/opportunities simultaneously
6. Has good organizational and time management skills

Technical Skills:
1. Strong computer skills; UNIX,  MS Office including Project, Visio
2. Familiarity with Intel server hardware
3. TCP/IP networking, Ethernet (speeds, media), routing protocols and procedures used on large networks

Experience and Education:
1. 3-5 years in the ISP/Telecom industry or related field providing technical sales support
2. Professional qualification or a degree in a technical discipline

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